Author Talk: Reset: How to Change What’s Not Working with Dan Heath. Are you ready for a revolutionary guide to fixing what’s not working—in systems and processes, organizations and companies, and even in our daily lives? Join author Dan Heath as he talks about his new book, Reset: How to Change What’s Not Working.
Changing how we work can feel overwhelming. Like trying to budge an enormous boulder. We’re stifled by the gravity of the way we’ve always done things. And we spend so much time fighting fires—and fighting colleagues—that we lack the energy to shift direction.
But with the right strategy, we can move the boulder. In Reset, Heath explores a framework for getting unstuck and making the changes that matter. The secret is to find “leverage points”: places where a little bit of effort can yield a disproportionate return. Then, we can thoughtfully rearrange our resources to push on those points.
Heath weaves together fascinating examples, ranging from a freakishly effective fast-food drive-thru to a simple trick from couples therapy to an inspirational campaign that saved a million cats.
Wednesday, March 12 2025, 11:00 AM
